Customer Service Email

When your order is confirmed, we will send an e-mail with the details of your product. Be sure you go through that. If you didn’t receive it in your inbox, request you to please check it in the‘Spam’folder as well.

We have various payment options, to give you a delightful shopping experience: 1. Online Credit or Debit Card Payment Processing - Is done through a Secure Payment Gateway -VISA, MASTERCARD card are accepted.

2. PayPal - Payment processing is done through Your PayPal Account.

3. Western Union - Once you select western union , all the details will be displayed on the screen . Once the payment is transferred , you will need to send us the receipt on support@florista.ph to confirm the order.

4. Bank Transfer - Once you select Bank Transfer , all the details will be displayed on the screen . Once the payment is transferred , you will need to send us the proof of transfer on support@florista.ph to confirm the order

Changed your mind and wish to make some changes in you order?Do not worry!
Before 24 hours of the time of delivery, you can change the details of your order by clicking on the ‘Customer Service’ tab on the right side of our home page. Our new feature ‘Change your order’ in the customer service tab will help you easily modify your order details. If you’re unable to update your order, please write to support@florist.ph. Please note, this feature isn’t available for same day delivery orders.

We value relationships and ensure that your present is delivered to your loved ones in the most warm and secretive manner. Our representative will only give the recipient a call when we have reached the delivery address.

When your order is delivered, we will send you a ‘Delivery Confirmation’ email. Do check your mailbox.